Floor care is where this company is genuinely different from the average cleaning service, and it is worth being clear about why. Vacuuming and mopping are maintenance: they remove what is loose and what is on top. Floor care is restoration, and it is a different skill with different machines. On a commercial hard floor, what actually takes the traffic is not the tile but the layers of finish sitting on it, and after a couple of years that finish dulls, greys and collects scuffs and black marks that no amount of mopping will reach, because the damage is in the coating rather than on it. Putting that right means taking the old finish off, cleaning the floor back, and building fresh coats up again. On a residential floor it means treating wood, tile and vinyl as the different materials they are rather than running one mop and one product over all of them. Nathaniel Perham describes himself, in his own words on his own site, as a specialist in floor care. Most house cleaners will not take this work on at all, which is precisely why offices, shops and function rooms keep a contractor who will.